Social Media Creative, LLC/Social Media Creative Studio

Refunds and Cancelation Policy

Effective: November 1, 2020

  1. Given the nature of digital content, we do not generally offer a refund or credit on a purchased subscription unless we have made changes to these terms that materially affect you to your detriment. If you would like to request a refund or credit please email us at info@socialmediacreativestudio.com or write us by mail at Social Media Creative, LLC, REFUNDS 910 Flynt Dr., Flowood, MS, 39232.

  2. If you cancel a subscription or service due to us making a change to our terms that materially affects you to your detriment then you will receive a refund for any whole unused months remaining in your subscription period.

  3. We will assess refund or credit requests on their merits. There is generally no obligation to provide a refund or credit in situations like the following:

    1. you have changed your mind about your subscription;

    2. you subscribed by mistake;

    3. you do not have sufficient expertise to use the Items made available;

    4. you ask for goodwill; or

    5. you can no longer access any of your desired Items because they have been removed from Envato Elements (we advise you to download Items as soon as you license them to avoid this situation).

  4. If we decide to issue a refund or credit, this will generally be done using the same manner used to make the purchase. Any payment made to you will be made in the currency SMCS offered to you when you purchased your subscription or service. 

  5. It is important that you understand how refunds work.

SMCS

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CUSTOMER SERVICE CONTACT

OFFICE

910 Flynt Drive

Flowood, MS 39232

© 2020 by Social Media Creative, LLC.